Hi,
I've just installed Plexbmc and the helper on my raspberry pi1 and I'm trying to fling a movie to it from my Android Plex app. The movie is from a friends remote Plex library. I can play the movie via the web client and via the android app. Username & password in Plexbmc are correct, (Same as I use in the web client etc), yet I get authentication error in the logs when I try to play the movie. I can play movies from my local plex server just fine.
If I try to open the URL mentioned in the logs in my browser I also get an authentication error, (even when still logged into plex web client).
I have a plex pass.
Logs below, any help appreciated. Not sure if this is a setup issue or an issue with plexbmc or something else.
The URL its trying to access is:
https://86-145-213-206.9bd6bf9381d04d379ddc24de1724ad1e.plex.direct:32400/library/metadata/78601
Thanks,
Andy
Logs:
20:08:46 2371.262207 T:2631210016 NOTICE: ===== PLEXBMC START =====
20:08:46 2371.268066 T:2631210016 NOTICE: PleXBMC -> Running Python: sys.version_info(major=2, minor=7, micro=9, releaselevel='final', serial=0)
20:08:46 2371.269775 T:2631210016 NOTICE: PleXBMC -> Running PleXBMC: 3.4.5
20:08:46 2371.293213 T:2631210016 NOTICE: PleXBMC -> FullRes Thumbs are se to: false
20:08:46 2371.294678 T:2631210016 NOTICE: PleXBMC -> CWD is set to: /home/osmc/.kodi/addons/plugin.video.plexbmc-3.4.5
20:08:46 2371.300537 T:2631210016 NOTICE: PleXBMC -> Platform: Linux/RPi
20:08:46 2371.302246 T:2631210016 NOTICE: PleXBMC -> Flatten is: 0
20:08:46 2371.303955 T:2631210016 NOTICE: PleXBMC -> Settings streaming: 0
20:08:46 2371.310059 T:2631210016 NOTICE: PleXBMC -> Setting filter menus: true
20:08:46 2371.311768 T:2631210016 NOTICE: PleXBMC -> Setting debug to true
20:08:46 2371.313477 T:2631210016 NOTICE: PleXBMC -> Setting stream Control to : PLEX CONTROL (1)
20:08:46 2371.315430 T:2631210016 NOTICE: PleXBMC -> Force DVD playback: false
20:08:46 2371.317139 T:2631210016 NOTICE: PleXBMC -> SMB IP Override: false
20:08:46 2371.320312 T:2631210016 NOTICE: PleXBMC -> Script argument is ['plugin://plugin.video.plexbmc/', '7', '?mode=5&force=0&url=https://86-145-213-206.9bd6bf9381d04d379ddc24de1724ad1e.plex.direct:32400/library/metadata/78601']
20:08:46 2371.322021 T:2631210016 NOTICE: == ENTER: get_params ==
20:08:46 2371.497314 T:2631210016 NOTICE: PleXBMC -> get_params: Parameter string: ?mode=5&force=0&url=https://86-145-213-206.9bd6bf9381d04d379ddc24de1724ad1e.plex.direct:32400/library/metadata/78601
20:08:46 2371.500000 T:2631210016 NOTICE: PleXBMC -> Detected parameters: {'url': 'https://86-145-213-206.9bd6bf9381d04d379ddc24de1724ad1e.plex.direct:32400/library/metadata/78601', 'force': '0', 'mode': '5'}
20:08:46 2371.502686 T:2631210016 NOTICE: PleXBMC -> Mode: 5
20:08:46 2371.508545 T:2631210016 NOTICE: PleXBMC -> URL: https://86-145-213-206.9bd6bf9381d04d379ddc24de1724ad1e.plex.direct:32400/library/metadata/78601
20:08:46 2371.510254 T:2631210016 NOTICE: PleXBMC -> Name:
20:08:46 2371.511963 T:2631210016 NOTICE: PleXBMC -> identifier: None
20:08:46 2371.513428 T:2631210016 NOTICE: PleXBMC -> token: None
20:08:46 2371.515137 T:2631210016 NOTICE: == ENTER: playLibraryMedia ==
20:08:46 2371.516846 T:2631210016 NOTICE: == ENTER: gettranscodesettings ==
20:08:46 2371.518799 T:2631210016 NOTICE: == ENTER: getXML ==
20:08:46 2371.520508 T:2631210016 NOTICE: == ENTER: getURL ==
20:08:46 2371.532715 T:2631210016 NOTICE: PleXBMC -> getURL: url = https://86-145-213-206.9bd6bf9381d04d379ddc24de1724ad1e.plex.direct:32400/library/metadata/78601
20:08:47 2371.550537 T:2631210016 NOTICE: PleXBMC -> getURL: header = {}
20:08:47 2371.613037 T:2631210016 NOTICE: PleXBMC -> Authentication error on server [86-145-213-206.9bd6bf9381d04d379ddc24de1724ad1e.plex.direct:32400]. Check user/password.
20:08:47 2371.615723 T:2631210016 NOTICE: PleXBMC -> Server [86-145-213-206.9bd6bf9381d04d379ddc24de1724ad1e.plex.direct:32400] offline, not responding or no data was receieved
20:08:47 2371.617188 T:2631210016 NOTICE: ===== PLEXBMC STOP =====